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How to: Hold an Agreement Item
Deliveries > Managing Held Items > How to: Hold an Agreement Item

Holding an agreement item will update the hold details for all placement items for that agreement item.

To hold from Agreements

  1. Search for the agreement that you want to hold items for on Agreements.
  2. In the Items tab, right-click the item you want to hold and select Hold Item.
  3. The hold window will appear, enter the from date, the to date (Or check the Indefinite Hold button) and select a reason for the hold from the combo box.
  4. Click Save, the window will close, the grid will refresh and the item you had selected will now have the hold icon displayed and the On Hold column will have a check in it. 

To unhold from Agreements

  1. Search for the site that you want to unhold items from on Site Delivery.
  2. In the Items tab, right-click the item you want to unhold and select Unhold Item.
    The Unhold Item option will only be enabled if the selected item is already on hold.
  3. You will be prompted to ask if you are sure, click Yes.
  4. The window will close, the grid will refresh and the item you had selected will no longer have the hold icon displayed.