Service Manager
Understanding Invoice Periods
Invoicing > Understanding Invoice Periods

To accommodate your customers different invoicing requirements Service Manager can invoice for multiple different periods.

 

The standard invoice periods are:

Every agreement has its own Invoice Period, a customer can have multiple agreements each with a different invoice period if required.
The invoice period for an agreement will determine the cost of the items on each invoice and the service dates for that agreement.

 

Looking at an example agreement for Star Coffee Ltd we can see how the invoice period is used to calculate the invoice and set the service dates for an agreement.

 

When this agreement is invoiced, the service dates will be set to 01/01/2022 to 31/01/2022. As the agreement is paid in advanced, the Next Invoice Date will be set to match the Service From Date, in this case 01/01/2022. There are no pro-rata dates, so the invoice total for this agreement will match the period total of £43.42.

 

The screenshot below is the agreement after is has been invoiced with the aforementioned details:

 

The invoice has the each cost per annum with the adjusted period total for each item on the agreement, totalling the period total we expected of £43.42.
The service dates are also displayed on the invoice for the customer's reference as shown on the example below: