To access delivery settings

1. From the home page, choose Administration
2. On the drop menu click Edit Settings
3. Choose the Deliveries tab

 

Options

Setting	What it does
Adding an event for an issue marks the issue as resolved	If an issue occurs and you raise a resolution event, the original issue will be automatically marked as resolved
Events can be added to any route	You can restrict delivery events to only be manifested to existing routes and schedules
For new sites a receipt email is required	All new sites require a receipt email address for sending delivery receipts to
For new sites access times are required	All new sites require access times
Held items are cleared automatically 7 days after the to date has passed	If an item is put on hold with a to date it will be automatically cleared after 7 days and delivery will resume
Automatically refresh manifest screens after x mins	You can then use either of the manifest screens to show you live updates

Receipt

Setting	What it does
From Email Address	When emailing a receipt, use this as the from address
Subject	The subject used when emailing a receipt
Email Body	The html content used when emailing an receipt

Mobile

Setting	What it does
Send service attempted receipt on Site Issues	On the mobile application if you mark a site as having an issue a receipt with a different layout and content can be used instead of the standard receipt
Waste items marked as hazardous require a consignment number	For customers using SEPA - Scottish Environment Protection Agency consignments notes. This will force the driver to enter the next available consignment note number on the device

Pre-Booking

Setting	What it does
Delivery From	If a site does not have access times set, the email will replace {DeliveryFrom} with this time
From Email Address	When emailing a pre-booking notification,use this as the from address
Subject	The subject used when emailing the pre-booking notification
Email Body	The content of the email. You can use the placeholders {SiteName}, {DeliveryDate}, {DeliveryFrom} and {DriverName} to put information into the email which will be specific to the site when the email is sent.