Service Manager
Understanding Delivery Items
Service Manager - Mobile > Managing Deliveries > Understanding Delivery Items

Service Manager mobile uses a coloured system to quickly indicate the current status of an item.

The screen shot below shows some items have been completed (green) and other items waiting to be completed (blue).

 

 

Colour Description
Blue Blue is the default colour and signals that an item hasn't been actioned yet.
Green The item has been completed successfully.
Red The item has some an issue, upon rotating to red the issue details screen will be shown.

Only when all items are either Green or Red, can capture a signature.