Agreements are added using the New Business Wizard. This will guide you through the different steps required to create a new agreement.
Below follows a walkthrough of adding a New Business Agreement to a new customer
You now need to add items to the agreement see How to: Add Items to an Agreement
When you are happy with your agreement, choose Options and Print Agreement. If you prefer to email the agreement to the customer choose Options and View Agreement. See Working with Reports. This will add a note to the agreement saying Agreement Printed, awaiting signature from customer.
After printing the agreement it effectively becomes locked down. This is to ensure that the agreement accurately reflects what was printed and sent to the customer. If you would like to make some changes after this stage you will need to reject the agreement first. See How to: Reject a New Business Agreement