Service Manager includes a demonstration company with sample data for you to get familiar with.
In Service Manager, some things will be familiar to you, and other things might be unfamiliar.
For some quick, nice-to-know tricks, see:
For more information, see Working with Service Manager
When you ar ready to do some heavy lifting, and want to look at some of the business processes that Service Manager supports see Business Process Walkthroughs
Everything in Service Manager revolves around the home page. The home page enables you to have fast access to the different key areas.
The key areas are as follows:
You can restrict access to each home page area using roles see Security